SERVICES
SERVICES
Empowered Communication does Mediation, Trainings, Facilitation, and Coaching aimed toward resolving conflict between people, improving communication skills, and helping clients achieve self-actualization in order to succeed at work and at home. We help people resolve their conflicts via mediation, facilitation, and other conflict resolution processes. We do trainings for businesses, organizations, agencies, and individuals on advocacy, anger management, anti-bullying, anti-harassment, communication skills, conflict resolution, employment readiness, management strategies, nonviolent communication, organization skills, strategies for success, and other topics as requested. We facilitate annual meetings, change management, retreats, strategic planning, and succession planning for businesses, organizations, and agencies. We do coaching in how to handle conflict, goal setting, interviewing, life coaching, management skills, managing organizational change, time management, and in other areas. Trainings, mediation, facilitation, and coaching can be tailored to the specific needs of our clients. If necessary, mediation can be done remotely via video conferencing.
Services available in English or Spanish.

Mediation
Mediation
Empowered Communication helps people resolve their conflicts for any type of dispute. Mediation resolves conflict by helping you communicate with those you are in conflict with so you can avoid similar conflicts in the future and avoid the costs of court now. We use a collaborative model, empowering your communication and helping you work together to resolve your conflict. This is especially important for people in conflict whose relationships will continue after the mediation, like divorcing parents, coworkers, and landlords and tenants. In mediation, the clients are the deciders. Decisions are not imposed upon you by a judge or jury, so you and the other party are in control of the resolution and thus invested in carrying out agreements. Resolving a conflict in mediation makes it possible to avoid court with all of its costs in money, time, ruptured relationships, and loss of control of the outcome. Mediation is mandatory in Yakima County for all family law cases (divorce) and all small claims.
Mediation Services are available in English or Spanish.
Empowered Communication can help with any type of mediation, including the following:
Workplace/
Community
Workplace/
Community
- Civil
- Community
- Neighbor
- Non-Profit
- Social Services
- Workplace
- Other Types
Family
Conflicts
Family
Conflicts
- Custody
- Divorce
- Elder Care Concerns
- Parenting Plans
- Parent/Teen
- Property Distributions
- Other Family Issues
Real Estate/
Property
Real Estate/
Property
- Real Estate
- Commercial
- Construction
- Consumer/Business
- Landlord/Tenant
- Small Claims
- Trust and Estate
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We use a collaborative mediation model, helping clients resolve their conflicts and empowering their communication so that similar conflicts can be avoided in the future. This is especially important for people in conflict whose relationships will continue after the mediation, like divorcing parents, coworkers, and landlords and tenants. In mediation, the clients are the deciders. Decisions are not imposed upon them by a judge or jury, so they are in control of the resolution and thus invested in carrying out agreements. Resolving a conflict in mediation makes it possible to avoid Court with all of its costs in money, ruptured relationships, and loss of control of the outcome.
What our clients and others are saying
What our clients and others are saying

Kerri Feeney, attorney for special education mediation clients
Kerri Feeney, attorney for special education mediation clients
CTO
CTO
Felicia worked very, very hard and maintained a calm demeanor through a long tense day. I would use mediation with Felicia again if given the opportunity.

Family mediation client
Family mediation client
CEO
CEO
I appreciate the mediation skills used to bring conversations back to topic/agenda when they went astray. More progress was made than I thought possible.

Parent/Teen mediation client
Parent/Teen mediation client
Senior Architect
Senior Architect
What I liked best about the meeting was how she understood my emotions, she wasn’t there to judge me, and just giving me advice. Thank you.

Car accident mediation client
Car accident mediation client
It was a bummer it came to this point, but I feel like it was the best thing to happen to solve this problem.

Landlord/tenant mediation client
Landlord/tenant mediation client
The lady did a great job keeping the peace as much as possible.

Landlord/tenant mediation client
Landlord/tenant mediation client
I just did not want to go to court again! This was less stressful & easier. Thank you! ☺

Training
Training
Empowered Communication's trainings are aimed toward improving communication skills, resolving conflict between people, and achieving self-actualization in order to succeed in your work and home environments. Our trainings teach skills and strategies using an interactive format. We do trainings for businesses, organizations, agencies, and individuals. They are helpful for counselors, educators, employees, farm workers, parents, small business owners, social workers, students, and others. Trainings can be tailored to your needs.
Empowered Communication offers the following trainings:
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- Advocacy
- Anger Management
- Anti-Bullying
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- Anti-Harassment
- Communication Skills
- Conflict Resolution
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- Employment Readiness
- Management Strategies
- Nonviolent Communication
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- Organization Skills
- Strategies for Success
- Other topics as requested
Elizabeth Charles, Upper Skagit Tribe student
Those classes you taught me NVC [nonviolent communication] are working for my daughter & I now that she is a teen. You were a wonderful teacher. Thanks again.
Laurene Enns,
mediation student
I appreciated your heart for others and great instruction. I learned so much from you!

Facilitation
Facilitation
Empowered Communication provides facilitation for groups and businesses. We facilitate meetings for businesses, organizations, community groups, and agencies. Graphic facilitation is available. We also facilitate community conversations on diverse and possibly conflicted topics of interest to the community.
Facilitation services are available in English or Spanish.
Empowered Communication can help with:
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- Annual Meetings
- Change Management
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- Retreats
- Strategic Planning
- Succession Planning
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- Workplace Conflict
- Other topics as requested
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Employment facilitation client
I was reluctant to sit down and participate. I had never done it before, and I knew there were hot button issues that needed to be addressed. The facilitators were wonderful to work with. Their attention to what was said and expertise made the final agreement reachable. Thank you!
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Facilitation client
I was very satisfied with the outcome. The facilitator was good at her job.

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Coaching
Coaching
Empowered Communication provides coaching to business executives, directors, educators, human resource staff, individuals in conflict, managers, police, government employees, supervisors/managers, and others who want to improve their management skills and learn strategies for handling employee conflicts, as well as individuals who want to achieve self-actualization in order to get a better job and achieve success. We coach in how to approach a conflict, goal setting, interviewing, life coaching, management skills, time management, and other areas.
Services are available in English or Spanish.
Empowered Communication can help with:
- Communication Skills
- Conflict Strategies
- Employment Readiness
- Financial Management
- Life Coaching
- Management Skills
- Organization Skills
- Strategies for Success
- Time Management
Coaching client
Coaching client
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Coaching client
Coaching client
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Contact Information
Contact Information
Drop by or give us a call
Drop by or give us a call
Give us a Call. we can help.
Empowered Communication
PO Box 269
Yakima, Washington 98907
(509) 654-6379
(509) 830-5351
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